Novus - Privacy Policies

  • For the purpose of this Privacy Policy (hereinafter referred to as the “Policy”), wherever the context so requires,
  • The term ‘Company’ shall mean ‘Novus Automation Pvt Ltd’ a Private Limited Company limited by shares and registered under the Companies Act, 2013
    and having its registered office at New Delhi.
  • The term ‘website’ shall mean
  • The term ‘You’ & ‘User’ shall mean any legal person or entity accessing or using the services provided on this Website, who is competent to enter into binding
    contracts, as per the provisions of the Indian Contract Act, 1872;
  • The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website and/or the Company, as the context so requires.
  • We are committed to safeguarding your privacy and ensuring that you continue to trust us with your personal data. When you interact with us you may share
    personal information with us which allows identification of you as an individual. This is known as personal data
  • This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining
    to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and
    does not require any physical or digital signatures.
  • This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require
    publishing the rules and regulations, privacy policy and Terms of Use for access or usage of
  • This website is owned and operated by the Company
Acceptance of Privacy Policy
  • This Policy applies to the personal data that we collect about you for the purposes of providing you with our services.
  • By using this website or by giving us your personal data, you accept the practices described in this Policy. If you do not agree to this Privacy Policy, please do not
    use this website or give us any personal data.
  • We reserve the right to change this Policy without prior notice. We encourage you to regularly review this policy to ensure that you are aware of any changes and
    how your personal data may be used.
  • Online and electronic interactions with us, including via the website, mobile applications, text messaging programs or through our pages on third party social
  • Your interaction with online targeted content (such as advertisements) that we or service providers on our behalf provide to you via third party websites and/or
  • Personal contact information, including any information allowing us to contact you in person (e.g. name, home or e-mail address and phone number);
  • Demographic information, including date of birth, age, gender, location;
  • Payment information, including any information used to make purchases (e.g. credit card number, expiration date, billing address);
  • Account login information including any information that is required for you to establish a user account with us. (e.g. login ID/email, user name, password and
    security question/answer);
  • Consumer feedback, including information that you share with us about your experience in using our services (e.g. your comments and suggestions,
    testimonials and other feedback)
  • We use cookies and other tracking technology which collect certain kinds of information when you interact with the website. We use cookies that store your
    preferences and give us data about your browsing behavior, such as the pages you visited on the website, the amount of time you spend on the website etc. This
    information helps us understand the interests of our customers and also helps us improve our website
Sharing of Personal Information
  • Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against
    unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This
    information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations
    and requirements of various banks and institutions and payment franchisees that it is associated with.
Data Security
  • We store your data in secure operating environments accessible only to our employees, agents and affiliates on a need-to-know basis
  • Prior authentication for account access - We require our registered users to verify their identity (e.g. login ID and password) before they can access or make
    changes to their account. This is aimed to prevent unauthorized accesses.
  • Please note that these protections do not apply to personal data you choose to share in public areas such as on community websites.
  • We will only retain your personal data for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve
    problems, provide improved and new services, and comply with legal requirements under applicable laws. This means that we may retain your personal data for a
    reasonable period after your last interaction with us. When the personal data that we collect is no longer required in this way, we destroy or delete it in a secure
Applicable Laws & Dispute Resolution
  • Any controversy or claim arising out of or relating to this policy shall be decided by Arbitration in accordance with laws of India. The Arbitral Tribunal shall consist of one
    arbitrator who will be appointed by the Company. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration
    with any claim or controversy of any other party. Any other dispute or disagreement of a legal nature will also be decided in accordance with the laws of India, and the
    Courts at New Delhi shall have exclusive jurisdiction in all such cases.

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